初始化提交
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import 'package:get/get.dart';
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import '../controllers/kr_crisp_controller.dart';
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/// Crisp 聊天绑定
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class KRCrispBinding implements Bindings {
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@override
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void dependencies() {
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Get.lazyPut<KRCrispController>(() => KRCrispController());
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}
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}
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import 'package:get/get.dart';
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// import 'package:crisp_sdk/crisp_sdk.dart'; // 暂时注释掉
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import 'package:kaer_with_panels/app/common/app_config.dart';
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import 'package:kaer_with_panels/app/common/app_run_data.dart';
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import 'package:kaer_with_panels/app/localization/kr_language_utils.dart';
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import 'package:flutter_udid/flutter_udid.dart';
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import 'dart:io' show Platform;
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import 'dart:async';
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import 'package:permission_handler/permission_handler.dart';
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import '../../../utils/kr_device_util.dart';
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/// Crisp 聊天控制器
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class KRCrispController extends GetxController {
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// Crisp 控制器
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// CrispController? crispController; // 暂时注释掉
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dynamic crispController; // 临时类型
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// 加载状态
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final RxBool kr_isLoading = true.obs;
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// 初始化完成状态
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final RxBool kr_isInitialized = false.obs;
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// 录音权限状态
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final RxBool kr_hasRecordPermission = false.obs;
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// 用于取消异步操作的订阅
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Completer<void>? _kr_initializationCompleter;
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bool _kr_isDisposed = false;
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@override
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void onInit() {
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super.onInit();
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_kr_prepareInitialization();
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}
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@override
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void onReady() {
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super.onReady();
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}
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/// 检查录音权限
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Future<void> _kr_checkRecordPermission() async {
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if (_kr_isDisposed) return;
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try {
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if (Platform.isAndroid) {
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final status = await Permission.microphone.request();
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if (!_kr_isDisposed) {
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kr_hasRecordPermission.value = status.isGranted;
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if (!status.isGranted) {
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print('麦克风权限未授予，状态: $status');
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}
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}
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} else {
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if (!_kr_isDisposed) {
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kr_hasRecordPermission.value = true;
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}
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}
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} catch (e) {
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if (!_kr_isDisposed) {
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print('检查录音权限时出错: $e');
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kr_hasRecordPermission.value = false;
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}
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}
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}
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/// 准备初始化
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Future<void> _kr_prepareInitialization() async {
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if (_kr_isDisposed) return;
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_kr_initializationCompleter = Completer<void>();
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try {
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kr_isLoading.value = true;
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await kr_initializeCrisp();
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if (!_kr_isDisposed) {
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kr_isInitialized.value = true;
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}
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} catch (e) {
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print('初始化 Crisp 时出错: $e');
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if (!_kr_isDisposed) {
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kr_isInitialized.value = false;
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}
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} finally {
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if (!_kr_isDisposed) {
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kr_isLoading.value = false;
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}
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_kr_initializationCompleter?.complete();
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}
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}
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/// 初始化 Crisp
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Future<void> kr_initializeCrisp() async {
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if (_kr_isDisposed) return;
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try {
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final appData = KRAppRunData();
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final currentLanguage = KRLanguageUtils.getCurrentLanguageCode();
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final userEmail = appData.kr_account ?? '';
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// 获取设备 ID
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final deviceId = await KRDeviceUtil().kr_getDeviceId();
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final identifier = userEmail.isNotEmpty ? userEmail : deviceId;
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// 根据当前语言设置对应的 locale
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String locale = 'en';
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if (currentLanguage == 'zh_CN') {
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locale = 'zh';
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} else if (currentLanguage == 'zh_TW') {
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locale = 'zh-tw';
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}
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if (_kr_isDisposed) return;
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// 初始化 Crisp 控制器
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// crispController = CrispController(
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// websiteId: AppConfig.getInstance().kr_website_id,
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// locale: locale,
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// );
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// if (_kr_isDisposed) {
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// crispController = null;
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// return;
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// }
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// // 设置用户信息
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// crispController?.register(
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// user: CrispUser(
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// email: identifier,
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// nickname: identifier,
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// ),
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// );
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// if (_kr_isDisposed) {
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// crispController = null;
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// return;
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// }
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// // 设置会话数据
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// crispController?.setSessionData({
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// 'platform': Platform.isAndroid
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// ? 'android'
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// : Platform.isIOS
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// ? 'ios'
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// : Platform.isWindows
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// ? 'windows'
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// : Platform.isMacOS
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// ? 'macos'
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// : 'unknown',
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// 'language': currentLanguage,
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// 'app_version': '1.0.0',
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// 'has_microphone_permission': kr_hasRecordPermission.value.toString(),
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// });
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// 临时设置一个占位符
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crispController = 'placeholder';
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print('Crisp 初始化完成，麦克风权限状态: ${kr_hasRecordPermission.value}');
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} catch (e) {
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print('初始化 Crisp 时出错: $e');
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crispController = null;
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rethrow;
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}
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}
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@override
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void onClose() {
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_kr_isDisposed = true;
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kr_cleanupResources();
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super.onClose();
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}
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/// 清理 Crisp 资源
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Future<void> kr_cleanupResources() async {
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try {
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// 等待初始化完成
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if (_kr_initializationCompleter != null && !_kr_initializationCompleter!.isCompleted) {
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await _kr_initializationCompleter!.future;
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}
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if (kr_isInitialized.value) {
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// 清理 Crisp 会话
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crispController = null;
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kr_isInitialized.value = false;
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kr_isLoading.value = false;
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}
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} catch (e) {
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print('清理 Crisp 资源时出错: $e');
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}
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}
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}
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+133
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import 'package:flutter/material.dart';
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import 'package:get/get.dart';
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// import 'package:crisp_sdk/crisp_sdk.dart'; // 暂时注释掉
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import 'package:flutter_screenutil/flutter_screenutil.dart';
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import '../controllers/kr_crisp_controller.dart';
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import 'package:kaer_with_panels/app/localization/app_translations.dart';
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import 'package:kaer_with_panels/app/widgets/kr_app_text_style.dart';
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import '../../../widgets/kr_simple_loading.dart';
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/// Crisp 客服聊天视图
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class KRCrispView extends GetView<KRCrispController> {
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const KRCrispView({Key? key}) : super(key: key);
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@override
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Widget build(BuildContext context) {
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return WillPopScope(
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onWillPop: () async {
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await controller.kr_cleanupResources();
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return true;
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},
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child: Scaffold(
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backgroundColor: Theme.of(context).scaffoldBackgroundColor,
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appBar: _kr_buildAppBar(context),
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body: _kr_buildBody(context),
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),
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);
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}
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/// 构建导航栏
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PreferredSizeWidget _kr_buildAppBar(BuildContext context) {
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return AppBar(
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backgroundColor: Theme.of(context).cardColor,
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elevation: 0,
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title: Text(
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AppTranslations.kr_userInfo.customerService,
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style: KrAppTextStyle(
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color: Theme.of(context).textTheme.bodyMedium?.color,
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fontSize: 16,
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fontWeight: FontWeight.w500,
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),
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),
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leading: IconButton(
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icon: Icon(
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Icons.arrow_back_ios,
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size: 20.sp,
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color: Theme.of(context).textTheme.bodyMedium?.color,
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),
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onPressed: () => _kr_handleBack(),
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),
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);
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}
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/// 构建主体内容
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Widget _kr_buildBody(BuildContext context) {
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return Container(
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color: Theme.of(context).scaffoldBackgroundColor,
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child: Obx(() {
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if (controller.kr_isLoading.value) {
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return _kr_buildLoadingView(context, '');
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}
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if (controller.kr_isInitialized.value && controller.crispController != null) {
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// return CrispView(
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// crispController: controller.crispController!,
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// clearCache: true,
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// onSessionIdReceived: _kr_onSessionIdReceived,
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// );
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return _kr_buildPlaceholderView(context);
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}
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return _kr_buildLoadingView(context, '');
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}),
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);
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}
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/// 构建加载视图
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Widget _kr_buildLoadingView(BuildContext context, String message) {
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return Center(
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child: Column(
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mainAxisAlignment: MainAxisAlignment.center,
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children: [
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KRSimpleLoading(
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color: Colors.blue,
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size: 50.0,
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),
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if (message.isNotEmpty) SizedBox(height: 16.sp),
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if (message.isNotEmpty) Text(
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message,
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style: KrAppTextStyle(
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fontSize: 14,
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color: Theme.of(context).textTheme.bodyMedium?.color,
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),
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),
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],
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),
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);
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}
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/// 处理返回事件
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Future<void> _kr_handleBack() async {
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await controller.kr_cleanupResources();
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Get.back();
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}
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/// 构建占位视图
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Widget _kr_buildPlaceholderView(BuildContext context) {
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return Center(
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child: Column(
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mainAxisAlignment: MainAxisAlignment.center,
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children: [
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Icon(
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Icons.chat_bubble_outline,
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size: 64.sp,
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color: Colors.grey,
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),
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SizedBox(height: 16.sp),
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Text(
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'客服功能暂时不可用',
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style: KrAppTextStyle(
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fontSize: 16,
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color: Colors.grey,
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),
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),
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],
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),
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);
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}
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/// 处理会话 ID 接收事件
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void _kr_onSessionIdReceived(String sessionId) {
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debugPrint('Crisp 会话 ID: $sessionId');
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}
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}
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