@@ -0,0 +1,10 @@
|
||||
import 'package:get/get.dart';
|
||||
import '../controllers/kr_crisp_controller.dart';
|
||||
|
||||
/// Crisp 聊天绑定
|
||||
class KRCrispBinding implements Bindings {
|
||||
@override
|
||||
void dependencies() {
|
||||
Get.lazyPut<KRCrispController>(() => KRCrispController());
|
||||
}
|
||||
}
|
||||
@@ -0,0 +1,178 @@
|
||||
import 'package:get/get.dart';
|
||||
import 'package:crisp_sdk/crisp_sdk.dart';
|
||||
import 'package:kaer_with_panels/app/common/app_config.dart';
|
||||
import 'package:kaer_with_panels/app/common/app_run_data.dart';
|
||||
import 'package:kaer_with_panels/app/localization/kr_language_utils.dart';
|
||||
import 'dart:io' show Platform;
|
||||
import 'dart:async';
|
||||
|
||||
import '../../../utils/kr_device_util.dart';
|
||||
|
||||
/// Crisp 聊天控制器
|
||||
class KRCrispController extends GetxController {
|
||||
// Crisp 控制器
|
||||
CrispController? crispController;
|
||||
|
||||
// 加载状态
|
||||
final RxBool kr_isLoading = true.obs;
|
||||
// 初始化完成状态
|
||||
final RxBool kr_isInitialized = false.obs;
|
||||
|
||||
// 用于取消异步操作的订阅
|
||||
Completer<void>? _kr_initializationCompleter;
|
||||
bool _kr_isDisposed = false;
|
||||
|
||||
@override
|
||||
void onInit() {
|
||||
super.onInit();
|
||||
_kr_prepareInitialization();
|
||||
}
|
||||
|
||||
@override
|
||||
void onReady() {
|
||||
super.onReady();
|
||||
}
|
||||
|
||||
/// 准备初始化
|
||||
Future<void> _kr_prepareInitialization() async {
|
||||
if (_kr_isDisposed) return;
|
||||
|
||||
_kr_initializationCompleter = Completer<void>();
|
||||
|
||||
try {
|
||||
kr_isLoading.value = true;
|
||||
await kr_initializeCrisp();
|
||||
if (!_kr_isDisposed) {
|
||||
kr_isInitialized.value = true;
|
||||
}
|
||||
} catch (e) {
|
||||
print('初始化 Crisp 时出错: $e');
|
||||
if (!_kr_isDisposed) {
|
||||
kr_isInitialized.value = false;
|
||||
}
|
||||
} finally {
|
||||
if (!_kr_isDisposed) {
|
||||
kr_isLoading.value = false;
|
||||
}
|
||||
_kr_initializationCompleter?.complete();
|
||||
}
|
||||
}
|
||||
|
||||
/// 初始化 Crisp
|
||||
Future<void> kr_initializeCrisp() async {
|
||||
if (_kr_isDisposed) return;
|
||||
|
||||
try {
|
||||
final appData = KRAppRunData();
|
||||
final currentLanguage = KRLanguageUtils.getCurrentLanguageCode();
|
||||
final userEmail = appData.kr_account.value ?? '';
|
||||
|
||||
// 获取设备 ID
|
||||
final deviceId = await KRDeviceUtil().kr_getDeviceId();
|
||||
final identifier = userEmail.isNotEmpty ? userEmail : deviceId;
|
||||
|
||||
// 根据当前语言设置对应的 Crisp locale
|
||||
// Crisp 支持的语言：https://docs.crisp.chat/guides/chatbox/languages/
|
||||
String locale = _getLocaleForCrisp(currentLanguage);
|
||||
|
||||
if (_kr_isDisposed) return;
|
||||
|
||||
// 初始化 Crisp 控制器
|
||||
crispController = CrispController(
|
||||
websiteId: AppConfig.getInstance().kr_website_id,
|
||||
locale: locale,
|
||||
);
|
||||
|
||||
if (_kr_isDisposed) {
|
||||
crispController = null;
|
||||
return;
|
||||
}
|
||||
|
||||
// 设置用户信息
|
||||
crispController?.register(
|
||||
user: CrispUser(
|
||||
email: identifier,
|
||||
nickname: identifier,
|
||||
),
|
||||
);
|
||||
|
||||
if (_kr_isDisposed) {
|
||||
crispController = null;
|
||||
return;
|
||||
}
|
||||
|
||||
// 设置会话数据
|
||||
crispController?.setSessionData({
|
||||
'platform': Platform.isAndroid
|
||||
? 'android'
|
||||
: Platform.isIOS
|
||||
? 'ios'
|
||||
: Platform.isWindows
|
||||
? 'windows'
|
||||
: Platform.isMacOS
|
||||
? 'macos'
|
||||
: 'unknown',
|
||||
'language': currentLanguage,
|
||||
'app_version': '1.0.0',
|
||||
'device_id': deviceId,
|
||||
});
|
||||
|
||||
print('Crisp 初始化完成');
|
||||
} catch (e) {
|
||||
print('初始化 Crisp 时出错: $e');
|
||||
crispController = null;
|
||||
rethrow;
|
||||
}
|
||||
}
|
||||
|
||||
@override
|
||||
void onClose() {
|
||||
_kr_isDisposed = true;
|
||||
kr_cleanupResources();
|
||||
super.onClose();
|
||||
}
|
||||
|
||||
/// 清理 Crisp 资源
|
||||
Future<void> kr_cleanupResources() async {
|
||||
try {
|
||||
// 等待初始化完成
|
||||
if (_kr_initializationCompleter != null && !_kr_initializationCompleter!.isCompleted) {
|
||||
await _kr_initializationCompleter!.future;
|
||||
}
|
||||
|
||||
if (kr_isInitialized.value) {
|
||||
// 清理 Crisp 会话
|
||||
crispController = null;
|
||||
kr_isInitialized.value = false;
|
||||
kr_isLoading.value = false;
|
||||
}
|
||||
} catch (e) {
|
||||
print('清理 Crisp 资源时出错: $e');
|
||||
}
|
||||
}
|
||||
|
||||
/// 根据应用语言代码获取 Crisp locale
|
||||
/// 支持应用中所有语言：中文、英文、西班牙语、繁体中文、日语、俄语、爱沙尼亚语
|
||||
String _getLocaleForCrisp(String languageCode) {
|
||||
// 映射应用语言到 Crisp 支持的 locale
|
||||
switch (languageCode) {
|
||||
case 'zh_CN':
|
||||
case 'zh':
|
||||
return 'zh'; // 简体中文
|
||||
case 'zh_TW':
|
||||
case 'zhHant':
|
||||
return 'zh-tw'; // 繁体中文
|
||||
case 'es':
|
||||
return 'es'; // 西班牙语
|
||||
case 'ja':
|
||||
return 'ja'; // 日语
|
||||
case 'ru':
|
||||
return 'ru'; // 俄语
|
||||
case 'et':
|
||||
return 'et'; // 爱沙尼亚语
|
||||
case 'en':
|
||||
default:
|
||||
return 'en'; // 英语（默认）
|
||||
}
|
||||
}
|
||||
}
|
||||
+141
@@ -0,0 +1,141 @@
|
||||
import 'package:flutter/material.dart';
|
||||
import 'package:get/get.dart';
|
||||
import 'package:crisp_sdk/crisp_sdk.dart';
|
||||
import 'package:flutter_screenutil/flutter_screenutil.dart';
|
||||
import '../controllers/kr_crisp_controller.dart';
|
||||
import 'package:kaer_with_panels/app/localization/app_translations.dart';
|
||||
import 'package:kaer_with_panels/app/widgets/kr_app_text_style.dart';
|
||||
import '../../../widgets/kr_simple_loading.dart';
|
||||
|
||||
/// Crisp 客服聊天视图
|
||||
class KRCrispView extends GetView<KRCrispController> {
|
||||
const KRCrispView({Key? key}) : super(key: key);
|
||||
|
||||
@override
|
||||
Widget build(BuildContext context) {
|
||||
return PopScope(
|
||||
onPopInvokedWithResult: (didPop, result) async {
|
||||
if (didPop) {
|
||||
await controller.kr_cleanupResources();
|
||||
}
|
||||
},
|
||||
child: Scaffold(
|
||||
backgroundColor: Theme.of(context).scaffoldBackgroundColor,
|
||||
appBar: _kr_buildAppBar(context),
|
||||
body: _kr_buildBody(context),
|
||||
),
|
||||
);
|
||||
}
|
||||
|
||||
/// 构建导航栏
|
||||
PreferredSizeWidget _kr_buildAppBar(BuildContext context) {
|
||||
return AppBar(
|
||||
backgroundColor: Theme.of(context).cardColor,
|
||||
elevation: 0,
|
||||
title: Text(
|
||||
AppTranslations.kr_userInfo.customerService,
|
||||
style: KrAppTextStyle(
|
||||
color: Theme.of(context).textTheme.bodyMedium?.color,
|
||||
fontSize: 16,
|
||||
fontWeight: FontWeight.w500,
|
||||
),
|
||||
),
|
||||
leading: IconButton(
|
||||
icon: Icon(
|
||||
Icons.arrow_back_ios,
|
||||
size: 20.sp,
|
||||
color: Theme.of(context).textTheme.bodyMedium?.color,
|
||||
),
|
||||
onPressed: () => _kr_handleBack(),
|
||||
),
|
||||
);
|
||||
}
|
||||
|
||||
/// 构建主体内容
|
||||
Widget _kr_buildBody(BuildContext context) {
|
||||
return Container(
|
||||
color: Theme.of(context).scaffoldBackgroundColor,
|
||||
child: Obx(() {
|
||||
if (controller.kr_isLoading.value) {
|
||||
return _kr_buildLoadingView(context, '正在初始化客服系统...');
|
||||
}
|
||||
|
||||
if (controller.kr_isInitialized.value && controller.crispController != null) {
|
||||
return CrispView(
|
||||
crispController: controller.crispController!,
|
||||
clearCache: true,
|
||||
onSessionIdReceived: _kr_onSessionIdReceived,
|
||||
);
|
||||
}
|
||||
|
||||
return _kr_buildErrorView(context);
|
||||
}),
|
||||
);
|
||||
}
|
||||
|
||||
/// 构建加载视图
|
||||
Widget _kr_buildLoadingView(BuildContext context, String message) {
|
||||
return Center(
|
||||
child: Column(
|
||||
mainAxisAlignment: MainAxisAlignment.center,
|
||||
children: [
|
||||
KRSimpleLoading(
|
||||
color: Colors.blue,
|
||||
size: 50.0,
|
||||
),
|
||||
if (message.isNotEmpty) SizedBox(height: 16.sp),
|
||||
if (message.isNotEmpty)
|
||||
Text(
|
||||
message,
|
||||
style: KrAppTextStyle(
|
||||
fontSize: 14,
|
||||
color: Theme.of(context).textTheme.bodyMedium?.color,
|
||||
),
|
||||
),
|
||||
],
|
||||
),
|
||||
);
|
||||
}
|
||||
|
||||
/// 构建错误视图
|
||||
Widget _kr_buildErrorView(BuildContext context) {
|
||||
return Center(
|
||||
child: Column(
|
||||
mainAxisAlignment: MainAxisAlignment.center,
|
||||
children: [
|
||||
Icon(
|
||||
Icons.error_outline,
|
||||
size: 64.sp,
|
||||
color: Colors.red,
|
||||
),
|
||||
SizedBox(height: 16.sp),
|
||||
Text(
|
||||
'客服系统初始化失败',
|
||||
style: KrAppTextStyle(
|
||||
fontSize: 16,
|
||||
color: Colors.red,
|
||||
),
|
||||
),
|
||||
SizedBox(height: 24.sp),
|
||||
ElevatedButton(
|
||||
onPressed: () {
|
||||
controller.kr_initializeCrisp();
|
||||
},
|
||||
child: Text('重试'),
|
||||
),
|
||||
],
|
||||
),
|
||||
);
|
||||
}
|
||||
|
||||
/// 处理返回事件
|
||||
Future<void> _kr_handleBack() async {
|
||||
await controller.kr_cleanupResources();
|
||||
Get.back();
|
||||
}
|
||||
|
||||
/// 处理会话 ID 接收事件
|
||||
void _kr_onSessionIdReceived(String sessionId) {
|
||||
debugPrint('Crisp 会话 ID: $sessionId');
|
||||
}
|
||||
}
|
||||
Reference in New Issue
Block a user