所有设备ID获取方式统一为使用 KRDeviceInfoService().deviceId（基于 device_info_plus

库）。这确保了全局使用一致的设备标识

lib/app/modules/kr_crisp_chat/controllers/kr_crisp_controller.dart

@@ -6,7 +6,7 @@ import 'package:kaer_with_panels/app/localization/kr_language_utils.dart';
 import 'dart:io' show Platform;
 import 'dart:async';
 
-import '../../../utils/kr_device_util.dart';
+import '../../../services/kr_device_info_service.dart';
 
 /// Crisp 聊天控制器
 class KRCrispController extends GetxController {
@@ -68,7 +68,7 @@ class KRCrispController extends GetxController {
       final userEmail = appData.kr_account.value ?? '';
 
       // 获取设备 ID
-      final deviceId = await KRDeviceUtil().kr_getDeviceId();
+      final deviceId = KRDeviceInfoService().deviceId ?? 'unknown';
       final identifier = userEmail.isNotEmpty ? userEmail : deviceId;
 
       // 根据当前语言设置对应的 Crisp locale