148 lines
4.3 KiB
Dart
Executable File
148 lines
4.3 KiB
Dart
Executable File
import 'dart:io';
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import 'package:flutter/material.dart';
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import 'package:get/get.dart';
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import 'package:url_launcher/url_launcher.dart';
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import '../widgets/kr_toast.dart';
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import '../common/app_config.dart';
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import '../routes/app_pages.dart';
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import '../widgets/dialogs/hi_dialog.dart';
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import '../modules/kr_crisp_chat/controllers/kr_crisp_controller.dart';
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class KRCommonUtil {
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/// 是否正在打开客服（防重复点击）
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static bool _kr_isOpeningCustomerService = false;
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/// 预热客服（提前初始化控制器）
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static void kr_warmUpCustomerService() {
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if (Platform.isAndroid || Platform.isIOS || Platform.isMacOS) {
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if (!Get.isRegistered<KRCrispController>()) {
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Get.put(KRCrispController(), permanent: true);
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debugPrint('客服系统预热中（持久模式）...');
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}
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}
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}
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/// 打开客服
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static Future<void> kr_openCustomerService() async {
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// 🔧 防重复点击
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if (_kr_isOpeningCustomerService) {
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return;
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}
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final websiteId = AppConfig.getInstance().kr_website_id;
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if (websiteId.isEmpty) {
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HIDialog.show(
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title: '提示',
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message: '加载失败',
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);
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return;
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}
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// 🔧 Windows 端直接跳转外部浏览器
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if (Platform.isWindows) {
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_kr_isOpeningCustomerService = true;
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// 显示加载提示
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kr_showToast('userInfo.openingCustomerService'.tr);
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// 直接使用 zh
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final Uri url = Uri.parse(
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'https://go.crisp.chat/chat/embed/?website_id=$websiteId&locale=zh',
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);
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try {
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if (await canLaunchUrl(url)) {
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await launchUrl(url, mode: LaunchMode.externalApplication);
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} else {
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kr_showToast("common.cannotOpenBrowser".tr);
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}
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} catch (e) {
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kr_showToast("common.openLinkFailed".tr);
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} finally {
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// 延迟重置状态
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Future.delayed(const Duration(seconds: 2), () {
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_kr_isOpeningCustomerService = false;
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});
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}
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return;
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}
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// 移动平台 (Android/iOS)：直接调用原生 SDK，避免页面跳转闪烁
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if (Platform.isAndroid || Platform.isIOS) {
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_kr_isOpeningCustomerService = true;
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// 预先显示加载提示（可选，原生 SDK 启动很快）
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// kr_showToast('userInfo.openingCustomerService'.tr);
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try {
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// 优先使用已注册的控制器
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KRCrispController crispController;
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if (Get.isRegistered<KRCrispController>()) {
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crispController = Get.find<KRCrispController>();
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} else {
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crispController = Get.put(KRCrispController(), permanent: true);
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}
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// 直接调用原生打开方法
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await crispController.kr_openNativeCrispChat();
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} catch (e) {
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debugPrint('打开原生客服失败: $e');
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// 如果原生失败，可以考虑降级到内置页面或报错
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Get.toNamed(Routes.KR_CRISP);
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} finally {
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Future.delayed(const Duration(seconds: 2), () {
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_kr_isOpeningCustomerService = false;
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});
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}
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return;
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}
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// macOS/桌面平台：跳转内置页面 (WebView 实现)
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_kr_isOpeningCustomerService = true;
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Get.toNamed(Routes.KR_CRISP);
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// 延迟重置状态
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Future.delayed(const Duration(seconds: 2), () {
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_kr_isOpeningCustomerService = false;
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});
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}
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/// 提示 meesage: 提示内容, toastPosition: 提示显示的位置, timeout: 显示时间（毫秒）
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static kr_showToast(String message,
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{KRToastPosition toastPosition = KRToastPosition.center,
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int timeout = 2500}) {
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KRToast.kr_showToast(
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message,
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position: toastPosition,
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duration: Duration(milliseconds: timeout),
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);
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}
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/// 显示加载动画
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static kr_showLoading({String? message}) {
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KRToast.kr_showLoading(message: message);
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}
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/// 隐藏加载动画
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static kr_hideLoading() {
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KRToast.kr_hideLoading();
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}
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/// 格式化字节数为可读字符串
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/// [bytes] 字节数
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static String kr_formatBytes(int bytes) {
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if (bytes <= 0) return "0 B";
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const List<String> suffixes = ["B", "KB", "MB", "GB", "TB"];
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int i = 0;
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double value = bytes.toDouble();
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while (value >= 1024 && i < suffixes.length - 1) {
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value /= 1024;
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i++;
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}
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return "${value.toStringAsFixed(2)} ${suffixes[i]}";
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}
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}
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