📝 docs: Add documentation
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# Announcement Management
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The Announcement Management module publishes and manages system announcements to communicate important information to users.
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## Overview
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### Announcement List
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View and manage all announcements:
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- **Title**: Announcement topic
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- **Type**: System/Maintenance/Activity/Update
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- **Status**: Draft/Published/Offline
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- **Publish Time**: Publication datetime
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- **Display Position**: Homepage/User Center/Admin
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- **Priority**: High/Medium/Low
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- **Views**: View count
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### Create Announcement
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Publish new announcement:
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#### Basic Info
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- **Title**: Concise title
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- **Type**: Select type
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- **Content**: Detailed content (rich text)
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- **Summary**: Brief summary (list display)
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#### Display Settings
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- **Display Position**: Choose locations
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- Homepage Banner
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- Announcement Bar
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- User Center
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- Admin Panel
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- Popup Alert
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- **Display Style**: Configure style
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- Banner style
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- List style
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- Popup style
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- Floating alert
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#### Publish Settings
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- **Publish Time**:
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- Publish now
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- Scheduled publish
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- Specific datetime
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- **Offline Time**:
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- Permanent display
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- Specific offline time
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- Manual offline
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- **Priority**: Set display priority
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#### Target Users
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- **All Users**: Show to everyone
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- **New Users**: New registrations only
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- **Existing Users**: Existing users only
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- **Specific Groups**: Designated groups
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- **VIP Users**: VIP users only
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### Edit Announcement
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Modify published announcement:
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- Update content
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- Adjust display settings
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- Modify publish time
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- Change target users
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::: tip Tip
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Modifying published announcements affects live display. Use caution.
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:::
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### Delete Announcement
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Remove announcement:
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- **Offline**: Stop display but keep data
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- **Delete**: Permanently remove
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- Reading records retained for stats
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## Announcement Types
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### System Announcement
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Important system notifications:
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**Use Cases**:
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- System upgrade notice
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- Terms of service changes
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- Policy adjustments
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- Major feature launches
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**Examples**:
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- System maintenance at XX time
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- Service agreement update
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- New feature announcement
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### Maintenance Announcement
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System maintenance notices:
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**Use Cases**:
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- Scheduled maintenance
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- Incident explanation
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- Service recovery notice
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**Examples**:
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- Regular maintenance notice
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- Emergency incident alert
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- Service restored notification
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### Activity Announcement
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Marketing activity notices:
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**Use Cases**:
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- Promotion preview
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- Discount information
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- Activity rules
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**Examples**:
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- Double 11 sale preview
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- Limited-time offer
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- New user exclusive
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### Update Announcement
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Product update notes:
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**Use Cases**:
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- Feature updates
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- Product optimization
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- Bug fix notes
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**Examples**:
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- v2.0 update notes
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- New XX feature
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- Performance optimization
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## Announcement Display
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### Banner
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Homepage carousel banner:
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- Large image, strong visual impact
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- Multi-image carousel
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- Click to detail page
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- Suitable for major campaigns
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### List
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Announcement list display:
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- Title list format
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- Category filtering
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- Click for details
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- Suitable for regular announcements
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### Popup
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Popup alert:
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- Display on login
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- Mandatory reading
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- Close after confirmation
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- Suitable for important notices
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### Floating Bar
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Floating alert bar:
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- Float at page top
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- Manually closable
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- Non-intrusive
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- Suitable for tips
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## Announcement Push
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### On-site Push
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Push within system:
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- **Homepage Display**: Prominent position
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- **Message Center**: Push to message center
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- **Popup Alert**: Login popup
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- **Email Push**: Send email
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### Targeted Push
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Push to specific users:
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- Push by user group
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- Push by user tags
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- Push by user behavior
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- Personalized content
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### Push Timing
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Choose optimal timing:
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- **Immediate**: Urgent announcements
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- **Scheduled**: Optimal time
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- **Event Triggered**: Specific events
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- **Periodic**: Regular push
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## Statistics
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### Reading Stats
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Track reading:
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- **Views**: View count
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- **Read Rate**: Reading user ratio
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- **Readers**: User list
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- **Time Distribution**: Reading time
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### Click Stats
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Track clicks:
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- **Clicks**: Click count
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- **Click Rate**: Click/impression ratio
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- **Link Tracking**: External link clicks
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- **Conversion**: Announcement conversions
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### Effect Analysis
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Analyze effectiveness:
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- **Reach Rate**: Push reach rate
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- **Engagement**: User engagement
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- **Conversion**: Conversion effects
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- **User Feedback**: Feedback opinions
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## Templates
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### Common Templates
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Preset templates:
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- **Maintenance Template**: Standard format
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- **Campaign Template**: Activity format
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- **Update Template**: Update notes format
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- **Urgent Template**: Emergency format
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### Custom Templates
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Create custom templates:
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- Design announcement style
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- Define content structure
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- Save as template
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- Reuse templates
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## Approval
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### Approval Flow
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Announcement approval:
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1. **Create Draft**: Edit content
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2. **Submit**: Submit for review
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3. **Review**: Reviewer checks
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4. **Publish**: Publish after approval
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5. **Monitor**: Track after publish
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### Approval Permissions
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Set permissions:
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- **Create**: Who can create
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- **Review**: Who can review
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- **Publish**: Who can publish
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- **Delete**: Who can delete
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## Best Practices
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### Content Writing
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- Clear, concise title highlighting key points
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- Accurate, complete content avoiding ambiguity
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- Plain language, user-friendly
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- Bold important information
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- Provide contact information
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### Publish Timing
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- Choose active user periods
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- Avoid holidays for important notices
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- Urgent announcements publish immediately
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- Regular announcements schedule ahead
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### Frequency Control
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- Avoid over-notification
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- Control announcement quantity
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- Prioritize important announcements
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- Clean up expired announcements
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### Effect Tracking
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- Monitor reading data
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- Collect user feedback
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- Analyze effectiveness
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- Continuous optimization
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## Scenario Examples
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### Maintenance Notice
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**Title**: System Maintenance Notice
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**Content**:
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- Time: 2024-01-01 02:00-06:00
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- Content: System upgrade and optimization
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- Impact: All services temporarily unavailable
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- Compensation: 1 day membership extension
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### Campaign Preview
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**Title**: Double 11 Festival
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**Content**:
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- Time: Nov 11 00:00-23:59
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- Content: 50% off sitewide
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- Coupons: $20 off $100
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- How to Join: Click for details
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### Feature Launch
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**Title**: New Feature Launch
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**Content**:
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- Feature: Traffic statistics
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- Description: Real-time traffic tracking
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- How to Use: User Center - Traffic Stats
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- Feedback: Welcome suggestions
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## Troubleshooting
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### Announcement Not Showing
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Check:
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1. Is announcement published
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2. Is publish time correct
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3. Is target user setting correct
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4. Is display position correct
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### Display Anomaly
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Possible causes:
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1. Content format issues
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2. Image link broken
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3. Style conflicts
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4. Browser compatibility
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### Push Failed
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Check:
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1. Is push config correct
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2. Is user contact valid
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3. Is push service working
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4. Reached push limits
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## Next Steps
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- [Marketing Management](/admin/commerce/marketing) - Plan campaigns
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- [User Management](/admin/users-support/users) - Manage target users
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- [System Config](/admin/system/config) - Configure announcement system
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<div v-pre>
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# Coupon Management
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Manage coupons in the system, including creating, editing, and enabling/disabling functions. Coupons provide purchase discounts for users.
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## Table Column Description
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### Enable
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Switch button to control whether the coupon is available. When off, users cannot use this coupon.
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### Name
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Coupon name for management identification.
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### Code
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Coupon redemption code that users enter during purchase to apply the coupon.
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### Type
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Coupon discount type:
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- **Percentage** - Discount by percentage (e.g., 10%)
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- **Amount** - Fixed amount discount (e.g., $50)
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### Discount
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Discount value:
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- Percentage type shows percentage (e.g., 10%)
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- Amount type shows currency amount (e.g., $50)
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### Count
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Displays three lines of information:
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- **Count** - Total available usage count (0 = unlimited)
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- **Remaining** - Remaining usage count
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- **Usage Times** - Times already used
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### Validity Period
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Coupon's valid time range:
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- Shows start time and end time
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- If only start time, shows single time
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- No restriction shows "--"
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## Table Operations
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### Edit
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Opens side drawer form to modify coupon information.
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### Delete
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Deletes coupon (requires confirmation), used coupons can also be deleted.
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### Batch Delete
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Deletes multiple selected coupons.
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## Coupon Form
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### Name (Required)
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Management name for the coupon, not displayed to users.
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### Custom Coupon Code (Optional)
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Custom redemption code, leave blank for system auto-generation.
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### Coupon Type (Required)
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Radio button to select type:
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- **Percentage Discount** - Discount by order amount percentage
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- **Amount Discount** - Fixed amount reduction
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### Discount Value (Required)
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Input based on type:
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- **Percentage**: Enter number 1-100 with % suffix
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- **Amount**: Enter currency amount
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### Specified Subscription (Optional)
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Multi-select dropdown to choose applicable product plans:
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- Leave blank for all products
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- Select specific products for those only
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### Start Time (Optional)
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Coupon activation time:
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- Use date picker
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- Cannot select past dates (before yesterday)
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- Leave blank for immediate effect
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### Expire Time (Optional)
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Coupon expiration time:
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- Use date picker
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- Leave blank for never expires
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### Max Usage Count (Optional)
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Total times the coupon can be used:
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- 0 or blank for unlimited
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- Automatically expires when count reached
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### Max Usage Count per User (Optional)
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Times a single user can use this coupon:
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- 0 or blank for unlimited
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- Prevents repeated use by single user
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## Filter Functions
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### Subscribe Filter
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Select product plan to view exclusive coupons for that product.
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### Keyword Search
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Search coupons by name or code.
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## Usage Scenarios
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### Scenario 1: Create New User Registration Coupon
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**Form Configuration**:
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- Name: New User Discount
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- Code: NEWUSER2024 (custom)
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- Type: Percentage Discount
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- Discount: 20%
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- Specified Subscription: Leave blank (all products)
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- Start Time: 2024-01-01
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- Expire Time: 2024-12-31
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- Max Usage Count: 0 (unlimited)
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- Max Usage Count per User: 1
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**Effect**: Each new user can use once, valid all year, 20% off all products.
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### Scenario 2: Create Limited-Time Promotion Coupon
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**Form Configuration**:
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- Name: Double 11 Promotion
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- Code: Leave blank (auto-generate)
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- Type: Amount Discount
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- Discount: $50
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- Specified Subscription: Select "Annual Plan"
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- Start Time: 2024-11-11 00:00
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- Expire Time: 2024-11-11 23:59
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- Max Usage Count: 100
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- Max Usage Count per User: 1
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**Effect**: First 100 users on Double 11 get $50 off annual plan, one per user.
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### Scenario 3: Create Exclusive VIP Coupon
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**Form Configuration**:
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- Name: VIP Exclusive
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- Code: VIP888 (custom)
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- Type: Percentage Discount
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- Discount: 30%
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- Specified Subscription: Select "Premium Plan"
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- Start Time: Leave blank
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- Expire Time: Leave blank
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- Max Usage Count: 0 (unlimited)
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- Max Usage Count per User: 0 (unlimited)
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**Effect**: VIP users can use unlimited times, 30% off premium plan.
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### Scenario 4: Create One-Time Coupon Code
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**Form Configuration**:
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- Name: Thank You Gift
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- Code: THANKS100 (custom)
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- Type: Amount Discount
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- Discount: $100
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- Specified Subscription: Leave blank (all products)
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- Start Time: Leave blank
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- Expire Time: Leave blank
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- Max Usage Count: 1
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- Max Usage Count per User: 1
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**Effect**: Single-use thank you coupon, first come first served.
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## Important Notes
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1. **Enable Control**: New coupons default to disabled, must manually enable for users
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2. **Code Uniqueness**: Custom codes must be unique, duplicates will fail
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3. **Auto-Generation**: Leave code blank for system to auto-generate random code
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4. **Product Restriction**: Specified subscriptions apply only to selected products
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5. **Time Range**: Start time cannot be in past, expire time can be blank
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6. **Usage Count**: 0 or blank means unlimited
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7. **User Limit**: Per-user limit prevents abuse
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8. **Delete Impact**: Deleting coupons doesn't affect already-used orders
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</div>
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# Coupon Management
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The Coupon Management module creates and manages various coupons, which is an important tool for promotional activities.
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## Overview
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### Coupon List
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View and manage all coupons:
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- **Coupon Name**: Display name
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- **Coupon Type**: Spend threshold/Discount/Voucher
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- **Discount Amount**: Reduction or discount percentage
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- **Usage Conditions**: Minimum spend required
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- **Distribution**: Total and remaining quantity
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- **Validity**: Valid time range
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- **Applicable Scope**: Applicable products or users
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- **Status**: Active/Ended/Paused
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### Create Coupon
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Create new coupon:
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#### Basic Info
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- **Coupon Name**: Identifiable name
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- **Description**: Detailed discount description
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- **Coupon Code**: Redemption code (auto-generate)
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- **Coupon Type**: Select discount type
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#### Discount Settings
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**Spend Threshold Coupon**
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- Spend X get Y off
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- Multi-tier thresholds
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**Discount Coupon**
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- Discount percentage (e.g., 20% off)
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- Maximum discount cap
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**Voucher**
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- Direct fixed amount deduction
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- Or redeem specific product
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#### Usage Conditions
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- **Minimum Spend**: Order threshold
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- **Applicable Products**: Specified products
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- **Applicable Users**: New/Existing/All
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- **Usage Limit**: Times per person
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- **Stacking Rules**: Combine with other offers
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#### Distribution Settings
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- **Distribution Method**:
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- Public claim: Everyone can claim
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- Targeted: Specific users
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- Redemption code: Enter code to claim
|
||||
- Auto-distribution: Auto-grant on conditions
|
||||
|
||||
- **Distribution Quantity**: Total limit
|
||||
- **Claim Limit**: Per-person claim limit
|
||||
|
||||
#### Validity Settings
|
||||
|
||||
- **Fixed Time**: Specific start/end dates
|
||||
- **Days After Claim**: Valid N days after claim
|
||||
- **Permanent**: No expiration
|
||||
|
||||
### Edit Coupon
|
||||
|
||||
Modify coupon config:
|
||||
|
||||
- Adjust discount amount and conditions
|
||||
- Increase distribution quantity
|
||||
- Extend validity period
|
||||
- Modify applicable scope
|
||||
|
||||
::: tip Tip
|
||||
Config changes don't affect coupons already claimed by users.
|
||||
:::
|
||||
|
||||
### Delete Coupon
|
||||
|
||||
Delete coupon:
|
||||
|
||||
- **Soft Delete**: Deactivate but keep data
|
||||
- **Hard Delete**: Permanently delete
|
||||
- Used coupon records are retained
|
||||
|
||||
## Coupon Types
|
||||
|
||||
### Spend Threshold
|
||||
|
||||
Discount after meeting amount:
|
||||
|
||||
**Use Cases**:
|
||||
- Promote large orders
|
||||
- Increase AOV
|
||||
- Clearance sales
|
||||
|
||||
**Examples**:
|
||||
- $10 off $100
|
||||
- $30 off $200
|
||||
- $100 off $500
|
||||
|
||||
### Discount
|
||||
|
||||
Percentage discount:
|
||||
|
||||
**Use Cases**:
|
||||
- Holiday promotions
|
||||
- Member exclusive
|
||||
- New product launch
|
||||
|
||||
**Examples**:
|
||||
- 10% off
|
||||
- 20% off (max $50)
|
||||
- 30% off (new users only)
|
||||
|
||||
### Voucher
|
||||
|
||||
Direct amount deduction:
|
||||
|
||||
**Use Cases**:
|
||||
- User compensation
|
||||
- Promotion rewards
|
||||
- Points redemption
|
||||
|
||||
**Examples**:
|
||||
- $10 no-threshold voucher
|
||||
- $50 trial voucher
|
||||
- $100 cash voucher
|
||||
|
||||
### Product Voucher
|
||||
|
||||
Redeem specific product:
|
||||
|
||||
**Use Cases**:
|
||||
- Gift distribution
|
||||
- Event rewards
|
||||
- Points store
|
||||
|
||||
**Examples**:
|
||||
- 1-month package voucher
|
||||
- 100GB traffic voucher
|
||||
|
||||
## Coupon Distribution
|
||||
|
||||
### Batch Distribution
|
||||
|
||||
Distribute coupons to multiple users:
|
||||
|
||||
1. Select coupon to distribute
|
||||
2. Select target user group
|
||||
3. Set distribution quantity
|
||||
4. Confirm distribution
|
||||
|
||||
**Target Recipients**:
|
||||
- All users
|
||||
- Specific user groups
|
||||
- Newly registered
|
||||
- High-value users
|
||||
- At-risk churners
|
||||
|
||||
### Redemption Code
|
||||
|
||||
Generate coupon codes:
|
||||
|
||||
- **Batch Generate**: Generate multiple codes
|
||||
- **Custom Prefix**: Set code prefix
|
||||
- **Export Codes**: Export Excel file
|
||||
- **Code Management**: View usage status
|
||||
|
||||
### Auto-Distribution
|
||||
|
||||
Configure auto-distribution rules:
|
||||
|
||||
**Trigger Conditions**:
|
||||
- On user registration
|
||||
- After first purchase
|
||||
- Before subscription expiry
|
||||
- On spending milestone
|
||||
- On birthday
|
||||
|
||||
**Distribution Content**:
|
||||
- Specific coupon
|
||||
- Random coupon
|
||||
- Tiered coupons
|
||||
|
||||
## Coupon Usage
|
||||
|
||||
### Usage Flow
|
||||
|
||||
User coupon usage process:
|
||||
|
||||
1. **Claim Coupon**: User claims or receives coupon
|
||||
2. **View Coupons**: Check available coupons in account
|
||||
3. **Order Usage**: Select coupon when placing order
|
||||
4. **System Validation**: Verify usage conditions
|
||||
5. **Calculate Discount**: Auto-calculate discount
|
||||
6. **Complete Payment**: Pay discounted price
|
||||
|
||||
### Usage Restrictions
|
||||
|
||||
Control coupon usage:
|
||||
|
||||
- **Single Use**: Limit coupons per order
|
||||
- **Time Restriction**: Specific time periods
|
||||
- **Product Restriction**: Specific products
|
||||
- **User Restriction**: Specific user groups
|
||||
- **Device Restriction**: Limit devices
|
||||
|
||||
### Usage Rules
|
||||
|
||||
Coupon usage rule settings:
|
||||
|
||||
- **Priority**: Order of multiple coupons
|
||||
- **Stacking**: Combine with other offers
|
||||
- **Partial Refund**: Coupon handling on refund
|
||||
- **Expiry Reminder**: Notify before expiration
|
||||
|
||||
## Coupon Statistics
|
||||
|
||||
### Distribution Stats
|
||||
|
||||
Track coupon distribution:
|
||||
|
||||
- **Total Distributed**: Distributed quantity
|
||||
- **Claim Rate**: Claim rate and users
|
||||
- **Stock Remaining**: Available quantity
|
||||
- **Distribution Trend**: Daily distribution changes
|
||||
|
||||
### Usage Stats
|
||||
|
||||
Analyze coupon usage:
|
||||
|
||||
- **Usage Rate**: Used/Distributed ratio
|
||||
- **Discount Amount**: Total discount given
|
||||
- **Orders with Coupons**: Order count
|
||||
- **Users with Coupons**: User count
|
||||
|
||||
### Effect Analysis
|
||||
|
||||
Evaluate coupon effectiveness:
|
||||
|
||||
- **Conversion Rate**: Purchase conversion after claim
|
||||
- **AOV**: Average order value with coupons
|
||||
- **ROI Analysis**: Return on investment
|
||||
- **User Distribution**: User profile
|
||||
|
||||
## Coupon Promotion
|
||||
|
||||
### Promotion Channels
|
||||
|
||||
Promote coupons through channels:
|
||||
|
||||
- **On-site**: Homepage banner, popups
|
||||
- **Email**: Send coupon emails
|
||||
- **SMS**: SMS notifications
|
||||
- **Social Media**: Share to social platforms
|
||||
- **Referral Links**: Generate exclusive links
|
||||
|
||||
### Promotion Activities
|
||||
|
||||
Plan coupon campaigns:
|
||||
|
||||
- **Limited Flash**: Limited-time coupon grab
|
||||
- **Share to Claim**: Get coupons after sharing
|
||||
- **Check-in**: Daily check-in rewards
|
||||
- **Referral Bonus**: Refer friends get coupons
|
||||
- **Purchase Rebate**: Get coupons after purchase
|
||||
|
||||
## Coupon Templates
|
||||
|
||||
### Common Templates
|
||||
|
||||
Preset common coupon templates:
|
||||
|
||||
- New user exclusive
|
||||
- Member birthday coupon
|
||||
- Holiday promotion
|
||||
- Spend threshold coupon
|
||||
- Repurchase coupon
|
||||
|
||||
### Custom Templates
|
||||
|
||||
Create custom templates:
|
||||
|
||||
- Save common configs
|
||||
- Quick create similar coupons
|
||||
- Copy and edit templates
|
||||
|
||||
## Risk Control
|
||||
|
||||
### Anti-fraud
|
||||
|
||||
Prevent malicious coupon abuse:
|
||||
|
||||
- **Claim Limits**: IP, device restrictions
|
||||
- **Identity Verification**: Require verification
|
||||
- **Usage Monitoring**: Monitor abnormal usage
|
||||
- **Blacklist**: Block fraudulent users
|
||||
|
||||
### Risk Alerts
|
||||
|
||||
Coupon risk warnings:
|
||||
|
||||
- Abnormal claiming alerts
|
||||
- Low stock reminders
|
||||
- Budget overrun warnings
|
||||
- Fraud behavior alerts
|
||||
|
||||
## Best Practices
|
||||
|
||||
- Set reasonable thresholds to avoid losses
|
||||
- Control total distribution and budget
|
||||
- Regularly analyze coupon effectiveness
|
||||
- Target different user groups
|
||||
- Coordinate with marketing campaigns
|
||||
- Clean up expired and invalid coupons
|
||||
|
||||
## Troubleshooting
|
||||
|
||||
### Cannot Use Coupon
|
||||
|
||||
Check:
|
||||
|
||||
1. Are usage conditions met
|
||||
2. Is coupon expired
|
||||
3. Is product in applicable scope
|
||||
4. Is minimum spend reached
|
||||
|
||||
### Incorrect Discount
|
||||
|
||||
Possible reasons:
|
||||
|
||||
1. Coupon config error
|
||||
2. Multiple coupon stacking issues
|
||||
3. Threshold tier settings
|
||||
|
||||
### Distribution Failed
|
||||
|
||||
Check:
|
||||
|
||||
1. Is stock sufficient
|
||||
2. Does user meet claim conditions
|
||||
3. Is system configured correctly
|
||||
|
||||
## Next Steps
|
||||
|
||||
- [Marketing Management](/admin/commerce/marketing) - Create campaigns
|
||||
- [Order Management](/admin/commerce/orders) - View coupon usage
|
||||
- [User Management](/admin/users-support/users) - Distribute coupons
|
||||
@@ -0,0 +1,354 @@
|
||||
# Marketing Management
|
||||
|
||||
The Marketing Management module plans and executes various marketing campaigns to boost user growth and revenue.
|
||||
|
||||
## Overview
|
||||
|
||||
### Campaign List
|
||||
|
||||
View and manage all campaigns:
|
||||
|
||||
- **Campaign Name**: Marketing campaign title
|
||||
- **Campaign Type**: Promotion/Acquisition/Retention/Conversion
|
||||
- **Status**: Not started/Active/Ended
|
||||
- **Duration**: Start and end time
|
||||
- **Participants**: Number of participating users
|
||||
- **Conversion**: Conversion rate and revenue
|
||||
- **Budget**: Budget and actual spending
|
||||
|
||||
### Create Campaign
|
||||
|
||||
Plan new marketing campaign:
|
||||
|
||||
#### Campaign Info
|
||||
|
||||
- **Campaign Name**: Theme name
|
||||
- **Campaign Type**: Select type
|
||||
- **Description**: Detailed explanation
|
||||
- **Tags**: For categorization
|
||||
|
||||
#### Campaign Duration
|
||||
|
||||
- **Start Time**: Campaign start datetime
|
||||
- **End Time**: Campaign end datetime
|
||||
- **Pre-launch**: Campaign teaser period
|
||||
- **Cool-down**: Post-campaign handling period
|
||||
|
||||
#### Campaign Rules
|
||||
|
||||
- **Participation**: User eligibility
|
||||
- **Rewards**: Reward content and rules
|
||||
- **Restrictions**: Participation limits
|
||||
- **Calculation**: Points, ranking calculations
|
||||
|
||||
#### Marketing Materials
|
||||
|
||||
- **Campaign Images**: Posters, banners
|
||||
- **Campaign Copy**: Promotional content
|
||||
- **Social Assets**: Social media shares
|
||||
- **Landing Page**: Campaign page link
|
||||
|
||||
## Campaign Types
|
||||
|
||||
### Acquisition
|
||||
|
||||
Attract new user registration:
|
||||
|
||||
**Campaign Forms**:
|
||||
- New user registration rewards
|
||||
- First purchase discount
|
||||
- Referral rewards
|
||||
- New user exclusive packages
|
||||
|
||||
**KPIs**:
|
||||
- New user registrations
|
||||
- New user conversion rate
|
||||
- Customer acquisition cost (CAC)
|
||||
- New user quality
|
||||
|
||||
### Promotion
|
||||
|
||||
Stimulate purchases:
|
||||
|
||||
**Campaign Forms**:
|
||||
- Limited-time discount
|
||||
- Spend threshold discount
|
||||
- Buy one get one
|
||||
- Bundle offers
|
||||
|
||||
**KPIs**:
|
||||
- Sales growth
|
||||
- Order quantity
|
||||
- AOV change
|
||||
- ROI
|
||||
|
||||
### Retention
|
||||
|
||||
Improve user retention:
|
||||
|
||||
**Campaign Forms**:
|
||||
- Daily check-in rewards
|
||||
- Consecutive login bonuses
|
||||
- Member day specials
|
||||
- Renewal discounts
|
||||
|
||||
**KPIs**:
|
||||
- User activity
|
||||
- Retention rate improvement
|
||||
- Churn rate reduction
|
||||
- Lifetime value
|
||||
|
||||
### Conversion
|
||||
|
||||
Promote user payment:
|
||||
|
||||
**Campaign Forms**:
|
||||
- Trial to paid discount
|
||||
- Upgrade package discount
|
||||
- First order discount
|
||||
- Flash sale
|
||||
|
||||
**KPIs**:
|
||||
- Payment conversion rate
|
||||
- Upgrade conversion rate
|
||||
- Average payment amount
|
||||
- Paying user growth
|
||||
|
||||
## Promotion Channels
|
||||
|
||||
### On-site Promotion
|
||||
|
||||
Promote within system:
|
||||
|
||||
- **Homepage Banner**: Carousel display
|
||||
- **Popup**: Login popup reminders
|
||||
- **Push Notifications**: In-app messages
|
||||
- **Campaign Zone**: Campaign hub page
|
||||
|
||||
### Email Promotion
|
||||
|
||||
Email marketing:
|
||||
|
||||
- **Marketing Emails**: Send campaign emails
|
||||
- **Email Templates**: Beautiful templates
|
||||
- **Segmented Sending**: Target user groups
|
||||
- **Effectiveness Tracking**: Open, click rates
|
||||
|
||||
### SMS Promotion
|
||||
|
||||
SMS marketing:
|
||||
|
||||
- **SMS Notifications**: Send campaign SMS
|
||||
- **SMS Templates**: Preset content
|
||||
- **Scheduled Sending**: Set send time
|
||||
- **Effect Statistics**: Delivery rate
|
||||
|
||||
### Social Media
|
||||
|
||||
Social platform promotion:
|
||||
|
||||
- **Social Sharing**: User shares
|
||||
- **Community Operations**: WeChat, QQ groups
|
||||
- **KOL Collaboration**: Influencer partnerships
|
||||
- **Content Marketing**: Publish content
|
||||
|
||||
## User Segmentation
|
||||
|
||||
### User Profiling
|
||||
|
||||
Segment by characteristics:
|
||||
|
||||
- **Basic Attributes**: Age, region, gender
|
||||
- **Behavioral**: Activity, usage frequency
|
||||
- **Consumption**: Spending, purchase frequency
|
||||
- **Lifecycle**: New, active, dormant, churned
|
||||
|
||||
### Precision Marketing
|
||||
|
||||
Target different segments:
|
||||
|
||||
- **New Users**: Welcome, onboarding
|
||||
- **Active Users**: Payment conversion, upgrades
|
||||
- **High-Value Users**: VIP privileges, exclusives
|
||||
- **Dormant Users**: Reactivation, return rewards
|
||||
- **Churn Risk**: Retention offers, exclusive service
|
||||
|
||||
## Campaign Execution
|
||||
|
||||
### Campaign Launch
|
||||
|
||||
Officially start:
|
||||
|
||||
1. **Final Confirmation**: Check configuration
|
||||
2. **Resource Preparation**: Prepare coupons, prizes
|
||||
3. **Channel Notification**: Start promotion
|
||||
4. **Real-time Monitoring**: Monitor data
|
||||
|
||||
### Campaign Monitoring
|
||||
|
||||
Real-time progress tracking:
|
||||
|
||||
- **Participation Data**: Live participant count
|
||||
- **Conversion Data**: Conversion rate, orders
|
||||
- **Budget Consumption**: Spending tracking
|
||||
- **Anomaly Alerts**: Warning notifications
|
||||
|
||||
### Campaign Adjustment
|
||||
|
||||
Optimize based on data:
|
||||
|
||||
- **Rule Adjustment**: Optimize rules
|
||||
- **Budget Adjustment**: Increase/decrease budget
|
||||
- **Channel Optimization**: Adjust channels
|
||||
- **Material Updates**: Refresh assets
|
||||
|
||||
### Campaign End
|
||||
|
||||
Wrap-up work:
|
||||
|
||||
- **Stop Promotion**: Close channels
|
||||
- **Data Settlement**: Statistics
|
||||
- **Reward Distribution**: Distribute prizes
|
||||
- **Effect Evaluation**: Assess results
|
||||
|
||||
## Data Analysis
|
||||
|
||||
### Participation Data
|
||||
|
||||
Analyze participation:
|
||||
|
||||
- **Participants**: Total user count
|
||||
- **Participation Rate**: Target user ratio
|
||||
- **Channel Mix**: Channel distribution
|
||||
- **Time Distribution**: Participation timing
|
||||
|
||||
### Conversion Data
|
||||
|
||||
Analyze conversion:
|
||||
|
||||
- **Conversion Rate**: Participation to purchase
|
||||
- **Orders**: Orders generated
|
||||
- **Sales**: Revenue generated
|
||||
- **AOV**: Average order value
|
||||
|
||||
### ROI Analysis
|
||||
|
||||
Calculate return on investment:
|
||||
|
||||
- **Total Input**: Total campaign cost
|
||||
- **Total Output**: Total revenue
|
||||
- **ROI**: Return on investment
|
||||
- **Break-even**: Time to break-even
|
||||
|
||||
### User Analysis
|
||||
|
||||
Analyze participants:
|
||||
|
||||
- **User Mix**: New vs existing ratio
|
||||
- **User Quality**: Retention, repurchase
|
||||
- **User Value**: Lifetime value
|
||||
- **User Feedback**: Satisfaction
|
||||
|
||||
## A/B Testing
|
||||
|
||||
### Test Design
|
||||
|
||||
Design A/B test:
|
||||
|
||||
- **Test Goal**: Clear objective
|
||||
- **Test Variable**: Determine variable
|
||||
- **Control Group**: Set control
|
||||
- **Experiment Group**: Set experiment
|
||||
|
||||
### Test Execution
|
||||
|
||||
Execute A/B test:
|
||||
|
||||
- **Random Assignment**: Random user allocation
|
||||
- **Simultaneous Start**: Start together
|
||||
- **Data Collection**: Collect test data
|
||||
- **Result Analysis**: Analyze results
|
||||
|
||||
### Apply Results
|
||||
|
||||
Apply findings:
|
||||
|
||||
- **Select Approach**: Choose best option
|
||||
- **Full Rollout**: Promote to all users
|
||||
- **Continuous Optimization**: Keep iterating
|
||||
|
||||
## Marketing Automation
|
||||
|
||||
### Automated Workflows
|
||||
|
||||
Set automated flows:
|
||||
|
||||
**Triggers**:
|
||||
- User registration
|
||||
- First login
|
||||
- Subscription expiry
|
||||
- Long inactive
|
||||
- Purchase complete
|
||||
|
||||
**Auto Actions**:
|
||||
- Send welcome email
|
||||
- Push coupons
|
||||
- Send reminders
|
||||
- Recommend products
|
||||
|
||||
### Lifecycle Marketing
|
||||
|
||||
Lifecycle-based automation:
|
||||
|
||||
- **Acquisition**: Registration guide, first purchase
|
||||
- **Growth**: Usage guide, upgrade recommendation
|
||||
- **Maturity**: VIP service, renewal discount
|
||||
- **Decline**: Reactivation, retention offers
|
||||
- **Churn**: Return rewards, reactivation
|
||||
|
||||
## Best Practices
|
||||
|
||||
- Define clear goals and KPIs
|
||||
- Understand target user needs
|
||||
- Design attractive rules
|
||||
- Choose right channels
|
||||
- Monitor and adjust quickly
|
||||
- Analyze data thoroughly
|
||||
- Establish marketing SOPs
|
||||
|
||||
## Campaign Examples
|
||||
|
||||
### Double 11 Sale
|
||||
|
||||
**Goal**: Boost sales
|
||||
|
||||
**Content**:
|
||||
- 50% off sitewide
|
||||
- Spend threshold coupons
|
||||
- Flash sales
|
||||
- Share lottery
|
||||
|
||||
**Results**:
|
||||
- 300% sales increase
|
||||
- 200% new user growth
|
||||
- ROI of 3.5
|
||||
|
||||
### Referral Campaign
|
||||
|
||||
**Goal**: User acquisition
|
||||
|
||||
**Content**:
|
||||
- Invite friends get coupons
|
||||
- First purchase rewards both
|
||||
- Referral leaderboard
|
||||
|
||||
**Results**:
|
||||
- 5000+ new users
|
||||
- 40% lower CAC
|
||||
- Viral coefficient 1.8
|
||||
|
||||
## Next Steps
|
||||
|
||||
- [Coupon Management](/admin/commerce/coupons) - Configure coupons
|
||||
- [Announcement Management](/admin/commerce/announcements) - Publish announcements
|
||||
- [User Management](/admin/users-support/users) - Analyze user data
|
||||
@@ -0,0 +1,148 @@
|
||||
<div v-pre>
|
||||
|
||||
# Order Management
|
||||
|
||||
View all user orders in the system with support for order status modification and detailed information viewing. This is primarily a read-only order query page, mainly used for order information viewing and exception handling.
|
||||
|
||||
## Page Functions
|
||||
|
||||
The Order Management page is a simple order query and status management tool, providing the following features:
|
||||
|
||||
1. **Order List Viewing** - Display all orders in a table
|
||||
2. **Status Modification** - Modify orders with specific statuses
|
||||
3. **Amount Details** - View price breakdown via hover card
|
||||
4. **Filter & Search** - Quickly locate target orders
|
||||
|
||||
## Table Column Description
|
||||
|
||||
### Order Number
|
||||
System-generated unique order identifier for order tracking and querying.
|
||||
|
||||
### Type
|
||||
Business type of the order:
|
||||
- **New Purchase** - User's first purchase of a plan
|
||||
- **Renewal** - Extends time for existing subscription
|
||||
- **Reset Traffic** - Separately purchase traffic reset
|
||||
- **Recharge** - Recharge account balance
|
||||
|
||||
### Subscribe
|
||||
Displays associated product information:
|
||||
- New Purchase/Renewal/Reset Traffic orders: Shows `Product Name × Quantity`
|
||||
- Recharge orders: Shows "Recharge"
|
||||
|
||||
### Amount
|
||||
Total order amount, click to view detailed price breakdown.
|
||||
|
||||
### User
|
||||
Order user information, click to view user details.
|
||||
|
||||
### Update Time
|
||||
Last order status change time.
|
||||
|
||||
### Status
|
||||
Current order status, some statuses support modification:
|
||||
- **Pending** (Orange) - Modifiable
|
||||
- **Paid** (Green) - Read-only
|
||||
- **Cancelled** (Gray) - Modifiable
|
||||
- **Closed** (Red) - Modifiable
|
||||
- **Completed** (Green) - Read-only
|
||||
|
||||
## Core Functions
|
||||
|
||||
### 1. Order Status Modification
|
||||
|
||||
**Modifiable Status**: Pending, Cancelled, Closed
|
||||
|
||||
Steps:
|
||||
1. Find the order to modify
|
||||
2. Click the dropdown selector in status column
|
||||
3. Select new status
|
||||
4. System auto-saves and refreshes
|
||||
|
||||
**Non-modifiable Status**: Paid, Completed
|
||||
|
||||
These two statuses display as read-only badges and cannot be modified.
|
||||
|
||||
**Common Operations**:
|
||||
- Pending → Paid: Manually mark payment complete
|
||||
- Pending → Cancelled: Cancel timeout orders
|
||||
- Pending → Closed: Close abnormal orders
|
||||
- Cancelled → Pending: Restore misoperated orders
|
||||
|
||||
### 2. View Amount Details
|
||||
|
||||
Hover mouse over amount to display complete price breakdown:
|
||||
|
||||
**Price Composition**:
|
||||
- Subscribe Price - Product original price
|
||||
- Discount - Bulk purchase discount
|
||||
- Coupon Discount - Coupon used
|
||||
- Fee Amount - Payment platform fee
|
||||
- Total - Actual payment amount
|
||||
|
||||
**Other Information**:
|
||||
- Trade No - Third-party payment transaction number
|
||||
- Payment Method - Payment platform used
|
||||
|
||||
### 3. Filter and Search
|
||||
|
||||
**Status Filter**: Select order status to view corresponding orders
|
||||
|
||||
**Product Filter**: Select product plan to view related orders
|
||||
|
||||
**User Filter**: Input user ID to view all orders for that user
|
||||
|
||||
**Keyword Search**: Input order number for exact search
|
||||
|
||||
Multiple filter conditions can be used simultaneously.
|
||||
|
||||
## Usage Scenarios
|
||||
|
||||
### Scenario 1: Manually Mark Payment Complete
|
||||
|
||||
User payment successful but order status not auto-updated:
|
||||
|
||||
1. Search for order using order number
|
||||
2. Click amount to view trade number
|
||||
3. Confirm payment received on third-party platform
|
||||
4. Click status dropdown and select "Paid"
|
||||
5. System auto-processes and allocates benefits
|
||||
|
||||
### Scenario 2: Cancel Timeout Orders
|
||||
|
||||
Regularly clean up timeout unpaid orders:
|
||||
|
||||
1. Filter "Pending" status
|
||||
2. Check update time to determine timeout
|
||||
3. Click status and select "Cancelled"
|
||||
4. Order marked as cancelled
|
||||
|
||||
### Scenario 3: User Order Query
|
||||
|
||||
User inquires about order issue:
|
||||
|
||||
1. Input user ID in user filter
|
||||
2. View all orders for that user
|
||||
3. Find corresponding order and check status
|
||||
4. Click amount to view detailed information
|
||||
5. Handle issue based on situation
|
||||
|
||||
### Scenario 4: Product Sales Query
|
||||
|
||||
View sales for a specific product:
|
||||
|
||||
1. Select plan in product filter
|
||||
2. View all orders for that product
|
||||
3. Check order counts by different statuses
|
||||
4. Analyze sales trends
|
||||
|
||||
## Important Notes
|
||||
|
||||
1. **Partial Status Modification** - Only Pending, Cancelled, Closed can be modified
|
||||
2. **Paid Cannot Change** - Paid and Completed orders cannot be modified
|
||||
3. **Modify Carefully** - Status changes trigger benefit updates
|
||||
4. **Verify Payment** - Confirm actual payment before marking as Paid
|
||||
5. **Price Details** - Verify price calculation via amount hover card
|
||||
6. **User Issues** - Use user filter to quickly query user orders
|
||||
|
||||
</div>
|
||||
@@ -0,0 +1,291 @@
|
||||
# Order Management
|
||||
|
||||
The Order Management module processes user purchase orders, which is the core of system revenue and business processes.
|
||||
|
||||
## Overview
|
||||
|
||||
### Order List
|
||||
|
||||
View and manage all orders:
|
||||
|
||||
- **Order Number**: Unique order identifier
|
||||
- **User Info**: Buyer name and email
|
||||
- **Product Info**: Purchased product name and specs
|
||||
- **Amount**: Paid amount and original price
|
||||
- **Payment Method**: Alipay/WeChat/Crypto, etc.
|
||||
- **Status**: Pending/Paid/Completed/Canceled/Refunded
|
||||
- **Created**: Order creation time
|
||||
- **Paid**: Payment completion time
|
||||
|
||||
### Order Filtering
|
||||
|
||||
Quickly find specific orders:
|
||||
|
||||
- **By Status**: Pending/Paid/Completed, etc.
|
||||
- **By Date Range**: Today/This week/This month/Custom
|
||||
- **By Payment**: Filter by payment channel
|
||||
- **By User**: View specific user's orders
|
||||
- **By Product**: View specific product sales
|
||||
- **By Amount**: Filter by order amount range
|
||||
|
||||
### Create Order
|
||||
|
||||
Manually create order for user:
|
||||
|
||||
#### Select User
|
||||
|
||||
- Search existing user
|
||||
- Or create new user
|
||||
- Fill in user basic info
|
||||
|
||||
#### Select Product
|
||||
|
||||
- Choose package from product list
|
||||
- Set purchase quantity
|
||||
- View price details
|
||||
|
||||
#### Discount Settings
|
||||
|
||||
- Apply coupons
|
||||
- Manual discount
|
||||
- Balance deduction
|
||||
- Points deduction
|
||||
|
||||
#### Order Notes
|
||||
|
||||
- Add order notes
|
||||
- Mark special orders
|
||||
- Record communications
|
||||
|
||||
### Order Details
|
||||
|
||||
View complete order information:
|
||||
|
||||
#### Basic Info
|
||||
|
||||
- Order number and creation time
|
||||
- User info and contact
|
||||
- Product details and specs
|
||||
- Order amount breakdown
|
||||
|
||||
#### Payment Info
|
||||
|
||||
- Payment method and transaction number
|
||||
- Payment time and status
|
||||
- Third-party platform order number
|
||||
- Payment proof (if any)
|
||||
|
||||
#### Order Status
|
||||
|
||||
- Current order status
|
||||
- Status change history
|
||||
- Operation log records
|
||||
|
||||
#### After-sales Info
|
||||
|
||||
- Refund request records
|
||||
- Customer service communications
|
||||
- Issue resolution progress
|
||||
|
||||
## Order Operations
|
||||
|
||||
### Order Review
|
||||
|
||||
Review pending orders:
|
||||
|
||||
- **Auto Review**: Online payment auto-complete
|
||||
- **Manual Review**: Bank transfer needs confirmation
|
||||
- **Approve**: Activate service and notify user
|
||||
- **Reject**: Reject order with reason
|
||||
|
||||
### Order Processing
|
||||
|
||||
Process paid orders:
|
||||
|
||||
- **Auto Activation**: Auto-activate after payment
|
||||
- **Manual Activation**: Admin manually activates
|
||||
- **Delayed Activation**: Set future activation time
|
||||
- **Batch Processing**: Process multiple orders
|
||||
|
||||
### Order Cancellation
|
||||
|
||||
Cancel unpaid or abnormal orders:
|
||||
|
||||
- **User Cancel**: User actively cancels
|
||||
- **Timeout Cancel**: Not paid within time limit
|
||||
- **Admin Cancel**: Admin manually cancels
|
||||
- **System Cancel**: Auto-cancel on anomaly detection
|
||||
|
||||
### Order Refund
|
||||
|
||||
Process refund requests:
|
||||
|
||||
#### Refund Review
|
||||
|
||||
- Review refund reason
|
||||
- Evaluate refund validity
|
||||
- Decide whether to approve
|
||||
|
||||
#### Refund Processing
|
||||
|
||||
- **Full Refund**: Return full order amount
|
||||
- **Partial Refund**: Return partial amount
|
||||
- **Refund to Balance**: Refund to user account
|
||||
- **Original Return**: Refund to original payment method
|
||||
|
||||
#### Post-refund
|
||||
|
||||
- Revoke activated services
|
||||
- Update user account status
|
||||
- Record refund reason and result
|
||||
|
||||
## Payment Management
|
||||
|
||||
### Payment Methods
|
||||
|
||||
Support multiple payment channels:
|
||||
|
||||
- **Alipay**: QR code/Face-to-face payment
|
||||
- **WeChat Pay**: QR code/H5 payment
|
||||
- **Cryptocurrency**: USDT/BTC, etc.
|
||||
- **Bank Transfer**: Offline transfer
|
||||
- **Balance Payment**: Use account balance
|
||||
|
||||
### Payment Config
|
||||
|
||||
Configure payment channel parameters:
|
||||
|
||||
- **Merchant Info**: Merchant ID/Key
|
||||
- **Payment Callback**: Async notification URL
|
||||
- **Payment Limits**: Min/Max payment amount
|
||||
- **Transaction Fees**: Fee rate and bearer
|
||||
|
||||
### Payment Callback
|
||||
|
||||
Handle payment platform callbacks:
|
||||
|
||||
- **Verify Signature**: Verify callback data authenticity
|
||||
- **Update Status**: Update order payment status
|
||||
- **Activate Service**: Auto-activate purchased service
|
||||
- **Send Notification**: Notify user of successful payment
|
||||
|
||||
## Order Statistics
|
||||
|
||||
### Sales Statistics
|
||||
|
||||
Analyze order sales data:
|
||||
|
||||
- **Order Count**: Total orders and growth trend
|
||||
- **Order Amount**: Total sales and average order value
|
||||
- **Conversion Rate**: Order conversion analysis
|
||||
- **Repurchase Rate**: User repurchase situation
|
||||
|
||||
### Payment Statistics
|
||||
|
||||
Analyze payment method usage:
|
||||
|
||||
- **Payment Method Share**: Alipay/WeChat share
|
||||
- **Payment Success Rate**: Success rate per channel
|
||||
- **Payment Duration**: Time from order to payment
|
||||
|
||||
### Product Statistics
|
||||
|
||||
Analyze product sales:
|
||||
|
||||
- **Best Sellers**: Top-selling products
|
||||
- **Revenue Contribution**: Revenue share per product
|
||||
- **Stock Alert**: Low-stock products
|
||||
|
||||
## Order Export
|
||||
|
||||
Export order data for analysis:
|
||||
|
||||
### Export Options
|
||||
|
||||
- **Export Format**: Excel/CSV/PDF
|
||||
- **Export Range**: All/Filtered results
|
||||
- **Export Fields**: Custom export fields
|
||||
- **Data Masking**: Mask sensitive information
|
||||
|
||||
### Export Purposes
|
||||
|
||||
- **Financial Reconciliation**: Verify revenue data
|
||||
- **Data Analysis**: Conduct business analysis
|
||||
- **Report Generation**: Generate sales reports
|
||||
- **Backup Archive**: Data backup and archive
|
||||
|
||||
## Abnormal Order Handling
|
||||
|
||||
### Anomaly Types
|
||||
|
||||
- **Duplicate Payment**: Same order paid multiple times
|
||||
- **Payment Not Received**: Paid but system didn't receive
|
||||
- **Amount Mismatch**: Payment amount differs from order
|
||||
- **Malicious Orders**: Fraud or fake orders
|
||||
|
||||
### Handling Process
|
||||
|
||||
1. **Identify Anomaly**: System auto-marks or manual detection
|
||||
2. **Investigate**: Check payment records and logs
|
||||
3. **Contact User**: Communicate to confirm situation
|
||||
4. **Resolution**: Refund/Resend/Manual handling
|
||||
5. **Record**: Document process and result
|
||||
|
||||
## Order Security
|
||||
|
||||
### Risk Control
|
||||
|
||||
- **Identity Verification**: Require user verification
|
||||
- **Payment Limits**: Set per-transaction limits
|
||||
- **Anomaly Detection**: Detect abnormal payment behavior
|
||||
- **Blacklist**: Block malicious users
|
||||
|
||||
### Anti-fraud
|
||||
|
||||
- **Rate Limiting**: Limit order frequency
|
||||
- **IP Detection**: Detect abnormal IP behavior
|
||||
- **Device Fingerprint**: Identify duplicate devices
|
||||
- **Manual Review**: Review suspicious orders
|
||||
|
||||
## Best Practices
|
||||
|
||||
- Process pending orders promptly
|
||||
- Ensure payment callback stability
|
||||
- Regularly reconcile financial data
|
||||
- Respond quickly to refund requests
|
||||
- Maintain complete operation logs
|
||||
- Analyze order data to optimize operations
|
||||
|
||||
## Troubleshooting
|
||||
|
||||
### Payment Successful But Not Received
|
||||
|
||||
Steps:
|
||||
|
||||
1. Check payment platform order status
|
||||
2. Review payment callback logs
|
||||
3. Manually trigger callback processing
|
||||
4. Contact payment platform support
|
||||
|
||||
### Cannot Cancel Order
|
||||
|
||||
Possible reasons:
|
||||
|
||||
1. Order already paid
|
||||
2. Service already activated
|
||||
3. Insufficient system permissions
|
||||
|
||||
### Refund Failed
|
||||
|
||||
Check:
|
||||
|
||||
1. Is refund API configured correctly
|
||||
2. Is account balance sufficient
|
||||
3. Is refund info complete
|
||||
4. Has refund deadline passed
|
||||
|
||||
## Next Steps
|
||||
|
||||
- [Coupon Management](/admin/commerce/coupons) - Create promotions
|
||||
- [User Management](/admin/users-support/users) - Manage user accounts
|
||||
- [Financial Statistics](/admin/logs/balance) - View transaction details
|
||||
@@ -0,0 +1,203 @@
|
||||
<div v-pre>
|
||||
|
||||
# Product Management
|
||||
|
||||
Manage subscription plan products in the system, including pricing, traffic quotas, and node permissions. Products are the basic units that users purchase.
|
||||
|
||||
## Table Column Description
|
||||
|
||||
### Show
|
||||
Switch button to control whether the product displays on the frontend. When off, users cannot see this product.
|
||||
|
||||
### Sell
|
||||
Switch button to control whether the product is available for purchase. Can display without selling (announcement mode).
|
||||
|
||||
### Name
|
||||
Product plan name.
|
||||
|
||||
### Unit Price
|
||||
Displays price and billing cycle, format like `$10/Month`.
|
||||
|
||||
### Replacement
|
||||
Promotional price or one-time purchase price.
|
||||
|
||||
### Traffic
|
||||
Traffic quota per cycle, 0 displays as "Unlimited".
|
||||
|
||||
### Device Limit
|
||||
Simultaneous device connection limit, 0 displays as "Unlimited".
|
||||
|
||||
### Inventory
|
||||
Remaining quantity available for sale, 0 displays as "Unlimited".
|
||||
|
||||
### Quota
|
||||
Total sales limit, 0 displays as "Unlimited".
|
||||
|
||||
### Language
|
||||
Language restriction for the product, used for multilingual sites.
|
||||
|
||||
### Sold
|
||||
Quantity sold statistics.
|
||||
|
||||
## Table Operations
|
||||
|
||||
### Edit
|
||||
Opens side drawer form to modify product information.
|
||||
|
||||
### Delete
|
||||
Deletes product (requires confirmation), products with existing subscriptions may not be deletable.
|
||||
|
||||
### Copy
|
||||
Quickly duplicates product to create new plan, automatically set to not showing and not selling.
|
||||
|
||||
### Batch Delete
|
||||
Deletes multiple selected products.
|
||||
|
||||
### Drag & Drop Sort
|
||||
Drag product rows to adjust display order, affects frontend display order.
|
||||
|
||||
## Product Form
|
||||
|
||||
Form contains three tabs:
|
||||
|
||||
### Basic Tab
|
||||
|
||||
**Name and Language**:
|
||||
- **Name** (Required) - Product plan name
|
||||
- **Language** (Optional) - Language restriction, e.g. `zh-CN` or `en`
|
||||
|
||||
**Traffic and Limits**:
|
||||
- **Traffic** - Traffic quota per cycle (GB), 0 = unlimited
|
||||
- **Speed Limit** - Bandwidth limit (Mbps), 0 = no limit
|
||||
- **Device Limit** - Simultaneous online devices, 0 = unlimited
|
||||
|
||||
**Inventory and Quota**:
|
||||
- **Inventory** - Remaining quantity for sale, 0 = unlimited
|
||||
- **Quota** - Total sales limit, 0 = unlimited
|
||||
|
||||
**Product Description** (JSON Editor):
|
||||
```json
|
||||
{
|
||||
"description": "Product description text",
|
||||
"features": [
|
||||
{
|
||||
"type": "default",
|
||||
"icon": "uil:shield-check",
|
||||
"label": "Feature description"
|
||||
}
|
||||
]
|
||||
}
|
||||
```
|
||||
|
||||
### Pricing Tab
|
||||
|
||||
**Basic Pricing**:
|
||||
- **Unit Price** (Required) - Base price
|
||||
- **Billing Cycle** (Required) - Options:
|
||||
- NoLimit (No time limit)
|
||||
- Year
|
||||
- Month
|
||||
- Day
|
||||
- Hour
|
||||
- Minute
|
||||
- **Replacement** - Promotional price
|
||||
- **Reset Cycle** - Traffic reset method:
|
||||
- No reset
|
||||
- Reset on 1st of month
|
||||
- Monthly reset
|
||||
- Annual reset
|
||||
|
||||
**Bulk Discounts**:
|
||||
Dynamic array supporting multiple discount tiers:
|
||||
- **Quantity** - Number of billing cycles
|
||||
- **Discount** - Discount percentage (1-100%)
|
||||
- **Price** - Discounted price
|
||||
|
||||
Auto-calculation: Modify any two values, the third auto-calculates.
|
||||
|
||||
**Deduction Settings**:
|
||||
- **Deduction Ratio** - Node traffic multiplier (0-100%), leave blank for auto
|
||||
- **Renewal Reset** - Switch, whether to reset traffic on renewal
|
||||
- **Purchase with Discount** - Switch, whether to allow coupon usage
|
||||
|
||||
### Servers Tab
|
||||
|
||||
**Node Tag Selection**:
|
||||
Accordion-style list showing all tags and their nodes:
|
||||
- Check tags to automatically include all nodes under that tag
|
||||
- Shows node count
|
||||
- Expand to view node details (name, address, protocol)
|
||||
|
||||
**Individual Node Selection**:
|
||||
Select nodes without tags:
|
||||
- Check nodes individually
|
||||
- Shows node name, address:port, protocol
|
||||
|
||||
## Usage Scenarios
|
||||
|
||||
### Scenario 1: Create Basic Monthly Plan
|
||||
|
||||
**Basic Tab**:
|
||||
- Name: Standard Monthly
|
||||
- Traffic: 100 GB
|
||||
- Speed Limit: 0 (no limit)
|
||||
- Device Limit: 3
|
||||
- Inventory: 0 (unlimited)
|
||||
|
||||
**Pricing Tab**:
|
||||
- Unit Price: 30
|
||||
- Billing Cycle: Month
|
||||
- Reset Cycle: Monthly reset
|
||||
- Bulk Discounts:
|
||||
- 3 months, 10% discount, $81
|
||||
- 6 months, 15% discount, $153
|
||||
- 12 months, 20% discount, $288
|
||||
|
||||
**Servers Tab**:
|
||||
- Check "Basic Nodes" tag
|
||||
|
||||
### Scenario 2: Create Traffic Package
|
||||
|
||||
**Basic Tab**:
|
||||
- Name: 500GB Traffic Pack
|
||||
- Traffic: 500 GB
|
||||
- Device Limit: 0 (unlimited)
|
||||
|
||||
**Pricing Tab**:
|
||||
- Unit Price: 50
|
||||
- Billing Cycle: NoLimit
|
||||
- Reset Cycle: No reset
|
||||
- Renewal Reset: Off
|
||||
|
||||
**Servers Tab**:
|
||||
- Check all high-speed node tags
|
||||
|
||||
### Scenario 3: Create Premium Annual Plan
|
||||
|
||||
**Basic Tab**:
|
||||
- Name: Premium Annual
|
||||
- Traffic: 0 (unlimited)
|
||||
- Speed Limit: 200 Mbps
|
||||
- Device Limit: 10
|
||||
|
||||
**Pricing Tab**:
|
||||
- Unit Price: 300
|
||||
- Billing Cycle: Year
|
||||
- Reset Cycle: Monthly reset
|
||||
- Renewal Reset: On
|
||||
|
||||
**Servers Tab**:
|
||||
- Check all node tags
|
||||
|
||||
## Important Notes
|
||||
|
||||
1. **Display Control**: New products default to not showing and not selling, must manually enable
|
||||
2. **Node Configuration**: Must configure nodes, otherwise users cannot use
|
||||
3. **Bulk Discounts**: After modifying unit price or cycle, discount prices auto-recalculate
|
||||
4. **Inventory Quota**: 0 means unlimited, non-zero limits sales quantity
|
||||
5. **Language Restriction**: Leave blank for all languages
|
||||
6. **Drag Sort**: Sorting saves immediately and affects frontend display
|
||||
7. **Copy Function**: Copied products don't auto-publish
|
||||
8. **Sold Products**: Modifying sold product configurations affects existing subscriptions
|
||||
|
||||
</div>
|
||||
Reference in New Issue
Block a user