Files
hi-server/ops/hifast-upload-chain-runbook-zh.md
T
2026-05-27 19:43:07 -07:00

131 lines
4.1 KiB
Markdown
Raw Blame History

This file contains ambiguous Unicode characters
This file contains Unicode characters that might be confused with other characters. If you think that this is intentional, you can safely ignore this warning. Use the Escape button to reveal them.
# Hifast 上传链路自检 Runbook
本文档用于排查 `POST /v1/public/file/upload``/upload/init``/upload/complete` 相关问题。上传链路依赖:
`客户端 -> Nginx -> ppanel-server -> S3/RustFS endpoint`
## 1. 先确认业务服务健康
在测试机执行:
```bash
curl -k -sS -m 8 -i https://tapi.hifast.biz/v1/common/heartbeat | head -30
docker ps --format '{{.Names}} {{.Image}} {{.Status}} {{.Ports}}'
ss -lntp | grep -E ':(80|443|8080|3306|6379)'
```
预期:
- `/v1/common/heartbeat` 返回 `HTTP 200`,业务 `code=200`
- `ppanel-server``ppanel-mysql``ppanel-redis` 运行中
- Nginx 监听 `80/443`ppanel 监听 `8080`
## 2. 检查上传配置
测试环境当前业务容器使用挂载配置:
```bash
docker inspect ppanel-server --format '{{json .Mounts}}'
docker cp ppanel-server:/app/etc/ppanel.yaml /tmp/ppanel.yaml
awk '/^S3:/{flag=1} flag && /^[A-Za-z0-9_]+:/{if($1!="S3:") exit} flag{print}' /tmp/ppanel.yaml \
| sed -E 's/(AccessKey:).*/\1 ***REDACTED***/; s/(SecretKey:).*/\1 ***REDACTED***/; s/(SessionToken:).*/\1 ***REDACTED***/'
```
重点确认:
- `S3.Enable: true`
- `S3.Endpoint` 是 ppanel-server 所在机器可以访问的地址
- `S3.Bucket` 存在且凭据有 `PutObject` / `HeadObject` 权限
- `S3.UsePathStyle` 与对象存储实现一致
- `S3.PublicBaseURL` 只影响返回 URL,不代表写入 endpoint
## 3. 检查对象存储连通性
先从测试机主机网络检查:
```bash
endpoint='http://107.173.50.22:5017'
host='107.173.50.22'
port='5017'
timeout 5 bash -lc "</dev/tcp/${host}/${port}" && echo tcp_ok || echo tcp_fail
curl -v --connect-timeout 5 --max-time 10 -I "${endpoint}/"
curl -v --connect-timeout 5 --max-time 10 -I "${endpoint}/hifastvpn"
ip route get "${host}"
```
判定:
- TCP 超时:优先查对象存储主机防火墙、安全组、服务监听、源 IP 白名单
- TCP 通但 HTTP 空响应:优先查 endpoint 协议、反向代理、对象存储进程健康
- 返回 S3 XML/鉴权错误:网络已通,再查 AK/SK、bucket、path-style 配置
## 4. 检查应用日志
```bash
docker logs --since 3h ppanel-server 2>&1 \
| grep -Ei 'put object failed|upload|s3|timeout|context canceled|error' \
| tail -120
```
典型根因:
- `put object failed ... context canceled` 且请求耗时约 60 秒:上游对象存储请求没有在 Nginx upstream timeout 前完成,通常是 `S3.Endpoint` 不可达或对象存储服务 hang。
- 立即返回业务错误:通常是 `S3.Enable=false`、Content-Type 不在白名单、bucket/权限错误。
## 5. Nginx 检查
```bash
grep -RIn 'proxy_pass\|proxy_read_timeout\|client_max_body_size\|tapi.hifast.biz' /etc/nginx/sites-enabled /etc/nginx/conf.d
nginx -t
```
注意:单纯放大 `proxy_read_timeout` 只能掩盖现象,不能修复对象存储不可达。
## 6. 修复与回滚
修复优先级:
1. 恢复对象存储 endpoint 的网络访问或服务监听。
2. 如 endpoint 已迁移,更新 `/root/bindbox/configs/ppanel.yaml``S3.Endpoint`,重启 `ppanel-server`
3. 如果凭据或 bucket 变更,同步更新 `S3.AccessKey``S3.SecretKey``S3.Bucket``S3.UsePathStyle`
改配置前先备份:
```bash
cp /root/bindbox/configs/ppanel.yaml /root/bindbox/configs/ppanel.yaml.bak.$(date +%Y%m%d%H%M%S)
docker restart ppanel-server
```
回滚:
```bash
cp /root/bindbox/configs/ppanel.yaml.bak.YYYYMMDDHHMMSS /root/bindbox/configs/ppanel.yaml
docker restart ppanel-server
curl -k -sS -m 8 -i https://tapi.hifast.biz/v1/common/heartbeat | head -30
```
## 7. 验证
使用有效 JWT 和有效签名复测:
```bash
curl -i -X POST 'https://tapi.hifast.biz/v1/public/file/upload' \
-H 'x-app-id: android-client' \
-H 'Authorization: <client-jwt>' \
-H 'x-signature-version: v101' \
-H 'login-type: device' \
-H 'x-signature: <sig>' \
-H 'x-nonce: <nonce>' \
-H 'x-timestamp: <ts>' \
-F 'biz_type=app-package' \
-F 'file=@nconf.zip;type=application/zip' \
--max-time 120
```
预期:
- HTTP 不再出现 `504 Gateway Time-out`
- 业务响应 `code=200`
- `docker logs ppanel-server` 不再出现新的 `put object failed`